Swank Properties Property Reviews
We at Swank Properties think all our properties are fantastic, but you don’t have to take our word for it! In the reviews below you can see what other guests thought about their stays with us. You can also find all the reviews for a specific property in the “Reviews” tab on every property detail page.
If you have stayed in one of our properties and would like to submit a review, you can do so on any property detail page by clicking the “Review This Property” button under the “Reviews” tab. You may also submit a review by email to firstname.lastname@example.org or by phone at 888-303-2771.
The apartment was very nice. Tastefully decorated, great kitchen, plenty of space. The neighbourhood is very nice and is a short walk to the metro that takes you directly into Boston. Also, plenty of air conditioning that helps on humid summer days. The only minor concern - very minor - is that the wattage of the bulbs in the dining room and the kitchen were very low and may visibility in the evening pretty bad (perhaps I missed a subtle dimmer switch somewhere). I had to take a lamp from the bedroom in the dining room at dinner so we could see properly.
Compliments also to the property managers, Swank. Very professional outfit. They have their own app which they make great use of. All access codes, password and check out details were provided.
When we arrived we discovered that the cleaner had not showed up. Dirty towels, sheets, etc. It was very easy to get to Swank after hours and they were able to rapidly organise clean sheets and towels. They also promptly refunded the cleaning deposit.
We've used VRBO/HomeAway frequently and for many years. Sometimes mistakes happen. Swank was able to manage our issue quickly and professionally.
Response from Swank PropertiesThank you Brian! Apologies for the schedule snafu and thank you for being so very understanding. As far as the kitchen and diningroom lights, yes indeed, they are on a dimmer switch. We will label that so it is cleared. There is a little slide button on the side of the switch to adjust. So sorry you didn't see it! Thanks again for staying and we wish you and your family the very best!
The house is in a nice quiet neighborhood and is clean with all the things you need. We had a great time and it is close to the subway station to get into Boston.
We stayed here for 4 nights. It was myself, my boyfriend, his son and my daughter. The place was a good size for all of us. It was in a very quiet neighborhood. We loved the screened in porch off the kitchen. I was a bit disappointed that the place wasn't as clean as other reviews made it out to be. There were also numerous broken items in the apartment. The towel bars in the bathroom were all broken, so no place to put wet towels or even a hand towel. There were only 5 dining chairs, and one was wobbly. The garbage disposal didn't work at first. Despite these minor issues, we did enjoy our stay and would stay again.
Response from Swank PropertiesSorry about those items! If we knew about them we would have gotten to them right away. But they are all fixed now! Not sure about what you felt was not clean, but let us know and we will have a deep cleaning on whatever bothered you. Please come again!
We where very happy with the location of the property. Very clean.The coffee pot didn't work but the owner replaced it for us.
I stayed at this lovely duplex at the last minute since I had a family member in the hospital (Brigham and Women's) and live too far away to visit regularly. It is a very sweet, attractive, well-cared-for and well-furnished upper duplex, larger than it looks in photos. It was in an ideal place for access to the Longwood area, and had good restaurants (we liked Misono) and a supermarket in walking distance. Free laundry (out of the unit) was a plus. The neighborhood feels safe and people were friendly. I stayed there with two dogs. If I have a criticism, and it is a tiny one, it would be that the lock on the front door is pretty flimsy; I would have been nervous staying there as a single female. It also would have been nice to have a door at the top of the stairs, it would not be difficult to fall down a long steep flight. But I would recommend the place to the fussiest of my friends and I would stay there again in a heartbeat.Thanks for making an otherwise difficult time a whole lot easier.
Response from Swank PropertiesSo glad we could help! Please come again any time if there is a need! Regarding the front door lock, it is original to the house of 1920's vintage, so we provide a lock bar in case anyone gets nervous. But as West Roxbury is the safest neighborhood in Boston, there has never been an incident at this home since we have managed it beginning in 2002!
It was avery good experience for our first time at Boston.
The property is very nice, clean and comfortable.
Response from Swank PropertiesThank you Vincent!
We've just returned from a great week in Boston visiting friends. The apartment was in a good location for us and for a family of 5 was quite spacious. It had all the necessary amenities and well maintained. On the downside the WiFi connection was poor and very intermittent. Also the blinds were difficult to manage as some of the springs were gone so it meant the apartment was dark at times. However having said that we had plenty of towels, kitchen ware well stocked and all the small items like soap, detergent etc were there which isn't always the case in rentals. Lance my contact was very professional, helpful and easy to work with at all times. Overall I would recommend this apartment.
Response from Swank PropertiesApologies for the spotty wifi. That has been corrected by a new, powerful router and is much improved! Additionally, the blinds that were soft have all been tightened and we will keep an eye out for that more closely in the future. Thanks for staying and we are thrilled you loved the location and size of the apartment for a family of 5.
We picked this W. Roxbury location for its easy highway and public transportation access plus street parking. The upper floor unit was clean, spacious and the kitchen fairly well equipped. There's a Roche Bros. within walking distance. We travelled with our dog and there's a great dog friendly park nearby. We would stay here again.
Response from Swank PropertiesThanks Sandra! Please come again!
We stayed in this apartment for four nights while touring Boston. The apartment was sparkling clean and very comfortable. It is in a quiet, suburban neighborhood outside of Boston. An easy, 10 minute walk from the apartment brings you to a grocery store, several casual restaurants and a 24 hour 7/11 store. Be aware that travel into Boston can be expensive and time consuming from this location. We took Uber, although one can walk to a bus stop that will take you to a subway or train station (we didn't try this, since as a family of five it was easier and no more costly to take Uber). A fabulous plus was the laundry room in the basement. There are two washers and dryers available free-of-charge! The beds have wonderful, high-end sheets and there are lots of large towels provided. This property has a cozy back porch off the kitchen, perfect for enjoying morning coffee or a nightcap. Another very nice surprise was a $20 Uber credit and a $25 restaurant credit provided by Swank Properties, the property manager. Overall we were highly satisfied, and highly recommend this apartment!
We took a week in Boston the 5 of us and my aunt. The place was in a great neighborhood. Close to food, stores, and coffee!! Easy access to main interstates. Would stay again for sure. Probably the cleanest Vrbo I have had so far. AAA+++
Response from Swank PropertiesThanks so much for the kind words, Alan! Glad you liked the place!
We thoroughly enjoyed our stay in this convenient West Roxbury location. The apartment was updated, but still maintained the charm of an older home. Spacious living quarters, along with a very well equipped kitchen, allowed us to entertain Boston relatives during our visit. Grocery store, restaurants, and the commuter train were all within walking distance. We hope to stay here again!
Response from Swank PropertiesThanks Gail! We loved having you!
Our visit was to celebrate our daughter receiving her Masters of Science from Northeastern University. The property was in a perfect location with amenities close by (groceries, starbucks, etc.)After long days and tons of sight seeing, our party of 7, was able to sit down and relax in a comfortable space. Our long weekend was exceptional! Additionally, checking in and out was with great ease.
Response from Swank PropertiesGlad to hear your stay in Boston was enjoyable, Cindy! Congrats to your daughter!
really loved this duplex and the location. We had the top floor. 2 bedrooms, 1 bath, kitchen, dining room and living room. Great bedding and sheets as well! only thing was the wifi was not working but sure it is something they can fix.
Response from Swank PropertiesGlad you enjoyed your stay, Karen! So sorry about the WiFi! There was an outage in that area with the service provider unfortunately. It is now back to lightning speed! Sorry that you didn't get to experience it as it normally is!
This was our second time staying in this property to visit our college student. Close enough to the campus and in a friendly, cozy neighborhood. Allows us to bring siblings along for the trip. Property managers easy to work with and the property was clean and well maintained.
Response from Swank PropertiesWe appreciate you thinking of us for your return visit, Marla! You and your family are welcome back anytime!
This property was so charming and it was all about the 'welcome home!'
Everything was in great shape and spotless. I always look for little touches, little details that make me feel safe and carefree.
We slept well in the big, comfy beds and heard nothing - not one sound - from the streets below.
It was close to downtown - which was an old-fashioned, but also somewhat modern place to spend sometime.
We drove a short way to Roslindale and Hyde Park and wandered through shops there.
The stay was just what we needed and close to the train station.
Response from Swank PropertiesThank you so much for the kind words, Theresa! You are always welcome!
The location was a short drive from the t-train system so getting into Boston was easy. The apartment was nicely and comfortable furnished. The kitchen was good except it was missing some small cooking tools. Overall, it was a good place to stay.
Response from Swank PropertiesWe appreciate you taking the time to write a review, Bernie! So glad you enjoyed your stay!
We chose this area to stay in because it was very beautiful and had great access to a nearby bus stop with connections to both the green and orange rail lines. By purchasing a 7 day Charlie Card, our travel around Boston was seamless. The accommodation was as described and contained all the necessary items we needed for our stay.
Response from Swank PropertiesWe were delighted to have you stay with us, Veronica! We appreciate you treating our property with care and respect. Thank you for choosing Swank Properties!
Our family celebrated a graduation and stayed at Alameda2. We thoroughly enjoyed the home away from home and found the space to be welcoming and restful. We were a family of 5 adults and 1 small child and had family visiting with us while there. A great place for us all that I would recommend to others.
Response from Swank PropertiesThanks so much for choosing Swank Properties, Janice! We enjoyed having you as our guest! Congrats to the graduate!
Wir waren mit 5 Personen für eine Woche zu Gast in dieser Wohnung.
Die Wohnung ist groß, sauber und ruhig gelegen. Wlan hat ab und zu ausgesetzt, aber wurde schnell behoben. Küche ist echt super, komplett ausgestattet. Handtücher waren genug vorhanden. Badezimmer sauber, klein aber praktisch. Leigt etwas außerhalb von Boston, aber mit dem Auto in ca 40 min zu erreichen.
Zu empfehlen für mobile Gruppen odre Familien.
Response from Swank PropertiesVielen Dank für die freundlichen Worte ! Wir fanden es toll, Sie als unsere Gäste und wir sind froh , dass Sie ith den Unterkünften und Dienstleistungen zufrieden waren !
My wife and I lived at 25 Bay State for a month as I was in Boston to teach a summer school class and oversee 11 college students in a community service immersion program. This is the perfect rental - a designer decorated, high quality apartment with a perfect location for someone who wants to enjoy Boston, have quick access to the T, and be in a quiet beautiful neighborhood.
Response from Swank PropertiesGlad to hear your stay was comfortable and convenient! Hope to see you back again next year!
Cannot find a word to describe, because I and my family love this apartment so much. Location is best, facility is best. Best apartment in Boston.
Response from Swank PropertiesThanks so much for the kind words! So happy you enjoyed your stay!
Communication quick and concise and entry information complete. The unit was in a safe area as there are many med and dental students in the area with a police headquarters just a few blocks away. Wifi was quick, did not use the TV. Good AC. Very quiet unit. Bathroom was huge. Good to know we could have had 1 or 2 other guests with extra setr-up fee for portable cots. Would definitely return.
Response from Swank PropertiesWe appreciate the kind words, Nancy! So glad you liked the place. We hope to have you as our guest again soon!
unit was clean and had basics. Kitchen was a little sparse for those of us who needed to actually cook(we have food allergies and eat in a lot) Great location. Silver Line stop close which was great. Would stay here again certainly
Response from Swank PropertiesWe are so glad you were satisfied with the unit, Beth! And thanks for taking the time to let us know. We really appreciate it!
What a great neighborhood for a week's rental. It's quiet but close to public transportation. We easily made our way all around the city. There are some great restaurants very near the apartment.
Response from Swank PropertiesThank you for the kind words, Marjorie! We are so happy you liked the place! We hope to see you again.
Excellent location, condition and safety place, nice department, clean and has all the necessary to have a wonderful stay. happy to been there, i would like to go back :)
Response from Swank PropertiesWe would love to have you back, Edgar! Thank you for the kind words!
My apartment in Boston was everything I hoped for and more. It was private, clean and quiet and in a wonderful neighborhood. There were absolutely not problems logistically. I felt right at home the entire time.
Response from Swank PropertiesWe are so glad you were able to enjoy your time in Boston, John! Come back and visit again soon!
Overall, this is a good experience for me to stay in Boston. We spent 22 days in this property. The apartment is spacious for us although there is only one bedroom. Every morning the bedroom with full of sunshine. The surroundings is quiet and clean. Especially, there are three supermarkets close to the property, which is very convenient for us. Besides, there are several good restaurants and bakery abound there. We had a good rest there. The only problem we have is only the drainage, especially in bathroom, but anyway, this is a old apartment with over 100 years. I am satisfied with Swank Property's service. Everything can get from the APP. And they provided some important information to us.
Response from Swank PropertiesThank you so much for staying with Swank Properties! We're so happy that you were comfortable with the accommodations! Since you mentioned the drain being a problem, we had the whole shower floor removed, changed the drainpipe, and now it drains with absolutely no slowness. Thanks for letting us know!
This was a totally lovely place, charming row house in the South End. Great walking & eating neighborhood. Loved it!
Response from Swank PropertiesThanks so much for the kind words! We loved having you as our guest and are glad that you enjoyed your stay!
This 3 bedroom house is beautiful! It's in a great neighborhood with an amazing little gourmet bar/restaurant next door. Only about a 5 min. drive to downtown. We would definitely stay here again.
Response from Swank PropertiesThanks Julie! It was wonderful having you stay with us! And I will mention to the restaurant owner your compliments as well!. He will LOVE that you called it an"amazing little gourmet bar/restaurant." Exactly what he is shooting for!
Overall we enjoyed our time here. We felt safe and comfortable in our neighborhood and found people friendly, but a few blocks away was a bit more concerning. We loved that the bus stopped close to the house, the 17 takes you to Andrew transit center where you could go or get connections to almost anywhere you wanted or needed to go.
One of my biggest complaints is the chairs in the kitchen are very uncomfortable. It was tough to sit and eat a meal in the kitchen.
As far as activities, we went to a game at Fenway, Whale watching, the Freedom Trail, a visit to the USS Constitution, and a trip to Salem. We didn't have a car and depended on public transportation, all very easy and convenient to use. We bought the weekly Charlie Card so we didn't need money for each trip.
We would stay again on any return trip to Boston.
This will be it for the fourth time I've attempted to review this property and our stay. It won't post. You have a problem with your website
Response from Swank PropertiesNot sure what the issue was for your post as others have come thru during the same time period. Hope you enjoyed your stay!
We spent 2 weeks in the Dorset for vacation. The photos do not do this place justice; very clean and tidy, bedrooms are a great size and living space, bathroom and kitchen has everything you need. Excellent a/c also..lovely restaurant next door and 10mins from Andrew T station and a large grocery store/restaurants etc...felt very safe in the neighbourhood.definitely would recommend and use again if we return to Boston...
Response from Swank PropertiesThank you so much for staying with Swank Properties, Colm! We appreciate the positive feedback and hope to see you and your family back in Boston again soon!
The condo location was very cute inside and had all we needed but it is on a Main Street so it was loud in the morning. However, we had no trouble finding parking on the street and it was an easy walk to the subway. We took that everywhere and it was fast and convenient.
Response from Swank PropertiesThank you for the feedback, Patricia! We really appreciate you taking the time to let us know how we did. So glad you were happy with the place!
Wonderful time in a wonderful cosy place, highly recommend!
Response from Swank PropertiesThank you for staying with Swank Properties! We're glad you were able to enjoy Boston!
Beautiful appartment, clean and comfortable. Only little inconvenience: kitchen table too small to sit comfortably. Neighbourhood is not chic, but we always felt secure walking with children, even in evening.
Response from Swank PropertiesSo happy you were able to enjoy your stay! We'll see what we can do about the table!
The room was well equipped. Difficult to access the instructions for entry for those who have blackberry devices though. Good thing my son had his ipad.
Response from Swank PropertiesThanks for the review! We apologize for the technical difficulties but hope you were able to enjoy Boston anyway! :)
Appartment was clean, well located. The only inconvenience we had was that the automatic door lock broke upon our return at the apt. the first night. Other than that everything was good. Kitchen is not fit for 6 people to eat but we ate outside every night.
Response from Swank PropertiesThank you for the review! The door is now fixed and working better than ever!
We enjoyed our stay at the Grand View on Jones Hill. We used it as the center of a wheel that ran spokes out as we traveled to all 6 states in New England. There were great views of downtown from the porch area and the rooms were nice and large. The neighborhood was quiet with friendly people who walked their dogs every morning.
It was a straight forward and easy stay. Enjoyed the stay. Wished check out wasn't as early though.
Response from Swank PropertiesGlad you enjoyed yourself! For those unfamiliar, check-out is 10am, but we offer complimentary 11am check-out as well (dependent on our cleaning schedule, but we have yet to not be able to offer). For later check outs, it is on a case by case basis for the cleaning schedule and same day check-ins by other guests. 10 days prior to arrival we send out a note about early In and late Out. Let us know what you would like. We love to say YES!
The house was great for us. We had 7 middle aged guys who like there own space. Everyone had a great bedroom and we had plenty of room to hang out and catch up on any work that needed to be done. WiFi was excellent.
Response from Swank PropertiesThank you so much for being our guests!
The Grand View Home on Jones Hill is within walking distance of the T line so it wasn't necessary to drive in Boston traffic. There is off the street parking which is a plus. The home was clean and provided adequate amenities, including nice laundry facilities, for an away from home stay. The management group was easy to contact and responded quickly. Our security deposit was refunded within two weeks of our stay. There is a view and wildlife, turkeys foraging in the yard.
Response from Swank PropertiesSo glad you got to see the wild turkeys! They are infrequent visitors, but they do love the lush yard of this home!
Had a wonderful time in Boston. Overall we were very pleased with the rental property and the ease of dealing with Swank Properties. Grand View is a beautiful old home that we found to be very comfortable.
Response from Swank PropertiesThank you Dean!
Rental unit is very nice. Very clean and well appointed, especially considering its age. Well maintained and close to a T station. Air conditioning in each bedroom which was really needed during our stay. Kitchen well appointed.
Response from Swank PropertiesThanks for your kind words, Roger!
My family stayed in this house for 6 days. The house was in great condition and was very ready for us. The beds were fairly hard, and the carpet in the dining room was treacherous, as we slipped on it every time we walked on it. I would recommend the owners remove it, in fact. The kitchen wasn't as well-stocked as other vacation rentals we've stayed in, but it was fine. The location was fine. I would recommend driving to the subway station and then using the subway for city travels. The walk isn't far, but the location of the home is up a hill and feels a little sketchy at night. Property was very clean. Property description was accurate. We slept 7 very comfortably and could sleep more if necessary. Amenities of wi-fi, washer/dryer, dishwasher were nice. For the most part, we definitely enjoyed this house.
Response from Swank PropertiesWe appreciate the in depth feedback, Jennifer! Thanks for staying with Swank Properties!
Wow, what a beautiful home and neighborhood. All went very well would stay again with other Swank Properties. If you have any properties in the St. Thomas Island or other Virgin Islands let me know.
Response from Swank PropertiesThanks, Cristina! We'll let you know if we end up securing any island properties!
Very enjoyable and comfortable accommodations
Response from Swank PropertiesSo glad to hear your time in Boston was comfortable and enjoyable, Michael! Hopefully it was like home away from home!
Family supporting marathon runner loved the location and size of house and bedrooms! Restaurants close by were great. Walk to transit station a breeze and we got to see our runner three times without moving our car. JFK Library very close and well worthwhile. Clean, inviting, and beautiful view of Boston. Perfect!
Response from Swank PropertiesThank you for the kind words, Lori! Hopefully we see you all back again for next year's marathon!
Check-in/Check-out was smooth. Beautiful home!
Response from Swank PropertiesThanks for staying with Swank Properties, Matt! We enjoyed having you as our guest!
We stayed at this property to celebrate my husbands birthday and military retirement. This property was located in a very nice neighborhood. Easy to access the subway and small shops. The house worked perfect for three couples, a toddler and a baby. We all had enough space to join together and also enjoy our privacy. The property management was great helping with some rented baby furniture we needed for our stay.
Response from Swank PropertiesThanks for the kind words! So glad you liked the place!
Over all a fantastic experience. Our team loved staying here, such a better situation than spread out in hotels.
Response from Swank PropertiesThanks so much for the kind words, Corey! Glad the team enjoyed their stay!